Terms & Conditions
Agreement to Terms
By accessing or purchasing from LTH Supplies, you agree to these Terms & Conditions. LTH Supplies reserves the right to update or modify these terms at any time without prior notice.
Orders & Acceptance
All orders are subject to acceptance and availability. LTH Supplies reserves the right to refuse, cancel, or limit quantities at its discretion.
Pricing & Errors
Prices are subject to change without notice. LTH Supplies is not responsible for typographical, pricing, or product description errors and reserves the right to cancel affected orders.
Payment
Payment must be received in full prior to shipment unless otherwise agreed in writing.
Shipping & Risk of Loss
Risk of loss and title transfer to the customer upon shipment. LTH Supplies is not responsible for carrier delays, freight damage, or delivery failures beyond our control.
Returns & Credits
Returns are governed by our Return & Refund Policy. Store credits are non-transferable and have no cash value.
Limitation of Liability
To the fullest extent permitted by law, LTH Supplies shall not be liable for indirect, incidental, or consequential damages arising from the use or inability to use our products.
Product Responsibility
Customers are responsible for verifying product suitability and compliance with applicable codes, standards, and regulations.
Chargebacks & Disputes
Customers agree to contact support@lthsupplies.com before initiating disputes. Unauthorized chargebacks may result in account suspension.
Governing Law
These terms are governed by the laws of the State of Florida.
Shipping & Delivery Policy
Order Processing
All orders are processed within 24–48 hours of receipt. Orders placed on weekends or holidays are processed on the next business day. If an order experiences a delay for any reason, LTH Supplies will communicate that delay within the processing window whenever possible.
Order processing times do not include transit time.
Shipping Regions
LTH Supplies ships within the United States only. We do not currently offer international shipping.
Delivery Timeframes
Delivery times vary depending on product availability, destination, and shipping method.
- Local South Florida Deliveries:
In-stock items are typically delivered the next business day. If delays occur, customers will be notified as soon as possible. - Orders Outside South Florida:
Orders are shipped according to the lead time listed on the product detail page. Lead times may vary by product and supplier. - Product Lead Times:
Some items may require additional handling or manufacturing time. These lead times are clearly identified on individual product pages and are considered part of the fulfillment timeline.
Delivery dates provided are estimates only and are not guaranteed.
Shipping Methods & Carriers
LTH Supplies selects shipping methods based on order size, weight, destination, and operational efficiency. Carriers may include, but are not limited to:
- UPS
- FedEx
- LTL freight carriers such as AAA Cooper, SAIA, TForce, and others
- Local couriers for local deliveries
Carrier selection is at the discretion of LTH Supplies.
Expedited & Same-Day Shipping
- Local deliveries: Same-day delivery may be available when timing and logistics permit. While not guaranteed, we make every reasonable effort to accommodate urgent requests.
- Non-local shipments: Same-day shipment may be available upon request and approval.
- Next-day delivery: Available at the customer’s expense, subject to carrier availability and cutoff times.
Additional charges for expedited shipping are the responsibility of the customer.
Shipping Charges
Shipping costs are calculated based on order size, weight, destination, and carrier selection. All shipping charges are non-refundable once an order has shipped.
Returns & Refund Policy
Return Eligibility
Returns may be requested within 30 days of delivery. Items must be unused, uninstalled, and returned in their original packaging and condition.
Non-Returnable Items
The following items are non-returnable:
- Custom-manufactured products
- Cut-to-length items
- Special-order items clearly identified as non-returnable
These items are final sale.
Return Authorization
All returns require prior approval. Customers must contact support@lthsupplies.com to request a Return Authorization (RA). Returns sent without authorization may be refused or returned at the customer’s expense.
Return Shipping
- Customers are responsible for all return shipping costs.
- Customers assume responsibility for items until they are received and inspected by LTH Supplies.
- LTH Supplies is not responsible for lost or damaged return shipments.
Refunds & Credits
- Approved returns are issued as store credit only.
- Store credit may be applied toward future purchases and has no cash value.
- Shipping charges, expedited fees, and handling fees are non-refundable.
Store credits are issued after inspection and approval of returned items.
Frequently Asked Questions (FAQs)
How quickly are orders processed?
Orders are processed within 24–48 hours of receipt. Any delays are communicated whenever possible.
Do you offer same-day delivery?
Same-day delivery may be available for local South Florida orders, depending on order timing and logistics.
Can I request expedited shipping?
Yes. Expedited and next-day shipping options are available at the customer’s expense, subject to carrier availability.
Where can I find lead times?
Lead times are listed on the product detail page for each item.
What is your return policy?
Returns are accepted within 30 days, require prior authorization, and are issued as store credit only. Custom and cut-to-length items are non-returnable.
Who pays for return shipping?
Customers are responsible for all return shipping costs.
Do you ship outside the U.S.?
No. LTH Supplies ships within the United States only.
How do I contact support?
Please email support@lthsupplies.com for all support and return requests.
Privacy Policy
Information We Collect
We may collect personal information such as:
- Name
- Company name
- Email address
- Phone number
- Billing and shipping address
- Order and transaction details
How We Use Information
Information is used to:
- Process orders
- Communicate order status
- Provide customer support
- Improve website functionality
Data Sharing
We do not sell personal information. Data may be shared with service providers such as payment processors and shipping carriers solely to fulfill orders.
Data Security
We implement reasonable administrative and technical safeguards to protect customer information.
Cookies
Our website may use cookies to improve user experience. Users may disable cookies through their browser settings.
Third-Party Links
We are not responsible for the privacy practices of third-party websites.
Contact
For privacy-related questions, contact support@lthsupplies.com.
Terms & Conditions
Agreement to Terms
By accessing or purchasing from LTH Supplies, you agree to these Terms & Conditions. LTH Supplies reserves the right to update or modify these terms at any time without prior notice.
Orders & Acceptance
All orders are subject to acceptance and availability. LTH Supplies reserves the right to refuse, cancel, or limit quantities at its discretion.
Pricing & Errors
Prices are subject to change without notice. LTH Supplies is not responsible for typographical, pricing, or product description errors and reserves the right to cancel affected orders.
Payment
Payment must be received in full prior to shipment unless otherwise agreed in writing.
Shipping & Risk of Loss
Risk of loss and title transfer to the customer upon shipment. LTH Supplies is not responsible for carrier delays, freight damage, or delivery failures beyond our control.
Returns & Credits
Returns are governed by our Return & Refund Policy. Store credits are non-transferable and have no cash value.
Limitation of Liability
To the fullest extent permitted by law, LTH Supplies shall not be liable for indirect, incidental, or consequential damages arising from the use or inability to use our products.
Product Responsibility
Customers are responsible for verifying product suitability and compliance with applicable codes, standards, and regulations.
Chargebacks & Disputes
Customers agree to contact support@lthsupplies.com before initiating disputes. Unauthorized chargebacks may result in account suspension.
Governing Law
These terms are governed by the laws of the State of Florida.
Shipping & Delivery Policy
Order Processing
All orders are processed within 24–48 hours of receipt. Orders placed on weekends or holidays are processed on the next business day. If an order experiences a delay for any reason, LTH Supplies will communicate that delay within the processing window whenever possible.
Order processing times do not include transit time.
Shipping Regions
LTH Supplies ships within the United States only. We do not currently offer international shipping.
Delivery Timeframes
Delivery times vary depending on product availability, destination, and shipping method.
- Local South Florida Deliveries:
In-stock items are typically delivered the next business day. If delays occur, customers will be notified as soon as possible. - Orders Outside South Florida:
Orders are shipped according to the lead time listed on the product detail page. Lead times may vary by product and supplier. - Product Lead Times:
Some items may require additional handling or manufacturing time. These lead times are clearly identified on individual product pages and are considered part of the fulfillment timeline.
Delivery dates provided are estimates only and are not guaranteed.
Shipping Methods & Carriers
LTH Supplies selects shipping methods based on order size, weight, destination, and operational efficiency. Carriers may include, but are not limited to:
- UPS
- FedEx
- LTL freight carriers such as AAA Cooper, SAIA, TForce, and others
- Local couriers for local deliveries
Carrier selection is at the discretion of LTH Supplies.
Expedited & Same-Day Shipping
- Local deliveries: Same-day delivery may be available when timing and logistics permit. While not guaranteed, we make every reasonable effort to accommodate urgent requests.
- Non-local shipments: Same-day shipment may be available upon request and approval.
- Next-day delivery: Available at the customer’s expense, subject to carrier availability and cutoff times.
Additional charges for expedited shipping are the responsibility of the customer.
Shipping Charges
Shipping costs are calculated based on order size, weight, destination, and carrier selection. All shipping charges are non-refundable once an order has shipped.
Returns & Refund Policy
Return Eligibility
Returns may be requested within 30 days of delivery. Items must be unused, uninstalled, and returned in their original packaging and condition.
Non-Returnable Items
The following items are non-returnable:
- Custom-manufactured products
- Cut-to-length items
- Special-order items clearly identified as non-returnable
These items are final sale.
Return Authorization
All returns require prior approval. Customers must contact support@lthsupplies.com to request a Return Authorization (RA). Returns sent without authorization may be refused or returned at the customer’s expense.
Return Shipping
- Customers are responsible for all return shipping costs.
- Customers assume responsibility for items until they are received and inspected by LTH Supplies.
- LTH Supplies is not responsible for lost or damaged return shipments.
Refunds & Credits
- Approved returns are issued as store credit only.
- Store credit may be applied toward future purchases and has no cash value.
- Shipping charges, expedited fees, and handling fees are non-refundable.
Store credits are issued after inspection and approval of returned items.
Frequently Asked Questions (FAQs)
How quickly are orders processed?
Orders are processed within 24–48 hours of receipt. Any delays are communicated whenever possible.
Do you offer same-day delivery?
Same-day delivery may be available for local South Florida orders, depending on order timing and logistics.
Can I request expedited shipping?
Yes. Expedited and next-day shipping options are available at the customer’s expense, subject to carrier availability.
Where can I find lead times?
Lead times are listed on the product detail page for each item.
What is your return policy?
Returns are accepted within 30 days, require prior authorization, and are issued as store credit only. Custom and cut-to-length items are non-returnable.
Who pays for return shipping?
Customers are responsible for all return shipping costs.
Do you ship outside the U.S.?
No. LTH Supplies ships within the United States only.
How do I contact support?
Please email support@lthsupplies.com for all support and return requests.
Privacy Policy
Information We Collect
We may collect personal information such as:
- Name
- Company name
- Email address
- Phone number
- Billing and shipping address
- Order and transaction details
How We Use Information
Information is used to:
- Process orders
- Communicate order status
- Provide customer support
- Improve website functionality
Data Sharing
We do not sell personal information. Data may be shared with service providers such as payment processors and shipping carriers solely to fulfill orders.
Data Security
We implement reasonable administrative and technical safeguards to protect customer information.
Cookies
Our website may use cookies to improve user experience. Users may disable cookies through their browser settings.
Third-Party Links
We are not responsible for the privacy practices of third-party websites.
Contact
For privacy-related questions, contact support@lthsupplies.com.
